Privacy Policy
Privacy Policy
This Privacy Policy explains how Hokkaido food around you LLC (“we”, “us”) collects, uses, and shares information when you visit or make a purchase from exqkitchen.com.
Information We Collect
- Order Information: name, shipping address, billing address, email, phone number, and order details.
- Device Information: IP address, browser type, and usage data (for analytics and security).
- Email Marketing: if you subscribe, we collect your email address to send updates and promotions.
How We Use Your Information
- To process orders, payments, shipping, and customer support
- To communicate with you about your order and account
- To improve our website and shopping experience
- To send marketing emails if you opt in
- To prevent fraud and maintain site security
Sharing Your Information
We share information with service providers who help us operate our business, such as Shopify (store platform), payment processors, shipping carriers, and email marketing tools. We may also share information when required by law.
Cookies
We use cookies and similar technologies to operate and improve the site, understand user behavior, and support marketing (where applicable). You can control cookies through your browser settings.
Email Marketing
If you subscribe to our newsletter, we may send you promotional emails. You can unsubscribe at any time using the link in our emails.
Data Retention
We retain order information for our records unless and until you ask us to delete it, subject to legal and business requirements.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To request assistance, contact us at support@exqkitchen.com.
Contact
Company: Hokkaido food around you LLC
Address: 1350 California St, San Francisco, CA 94109
Phone: 3163691749
Email: support@exqkitchen.com