Shipping Policy

This Shipping Policy applies to orders placed on exqkitchen.com and shipped within the United States.

Shipping Destination

We currently ship to United States addresses.

Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays).

Estimated Delivery Time

After processing, shipping typically takes 5–7 business days. Delivery times may vary depending on carrier and destination.

Shipping Fees

• Orders under $20 USD: $3 USD shipping fee
• Orders $20 USD and above: Free shipping

Expedited Shipping

We currently do not offer expedited shipping.

Order Tracking

Once your order is shipped, you may receive tracking information (if available). If you have any questions about your shipment, please contact us at support@exqkitchen.com.

Incorrect Address / Delivery Issues

Please ensure your shipping address is correct at checkout. If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Company: Hokkaido food around you LLC · 1350 California St, San Francisco, CA 94109 · Phone: 3163691749 · Email: support@exqkitchen.com